Please know that we have always made the health and safety our families and yours our first priority. Our office maintains the highest standards in sterilization protocols.
When you arrive:
- Call or text (517) 278-7900 from the parking lot to notify us that you have arrived. We may text you a short series of health questions prior to entering the office. Once your treatment chair is sterilized and setup, we will send you a text message to come in. We would prefer that only the patient come in the office, but understand that may not always be possible. We are asking that siblings do not come inside to maintain sterility as much as possible. Games, magazines and the coffee station are temporarily unavailable.
- All patients and parents entering the office will be expected to wear a mask over their nose & mouth while inside our office, unless they are in the chair being treated. We will supply the patient with a reusable mask if they do not have one to bring from home.
- All patients/parents entering our office will be greeted inside the reception area where we will ask you to apply hand sanitizer and take your temperature.
- If you are not comfortable wearing a mask, please call us to reschedule your appointment to a later time.
With these additional safeguards in place, we ask that you give us grace and we will do so in kind. We are looking forward to the day when we can enjoy coffee and our friendly chats face to face again:)
Dr. Whateley & Your Coldwater Orthodontics Team